Sunday, April 25, 2010

What to Change? What to Change Into? How Do We Decide?--Proactive vs Reactive Change

Organizations are faced with important decisions.  What needs to be changed?  What do we need to change into?  How do we decide about the change?

There are many processes involved with change.  I have developed some tools that can help organizations explore the answers to these questions.  They are available for purchase on eBay.  The first is the Business Snapshot and the second is the Business Improvement Survey.  (Find them both--including links for eBay searches--on the Services page for DrM-Resources.)

How do we decide about the change?  Shared vision is important.  If people and organizations do not move through the trust-building steps required to come to a shared vision (slide 11), planned change will be hard (if not impossible) to implement.  When more than one person is involved, people need to move through the Organizational Change Curve (slide 9).

While these tools and concepts can help organizations facilitate change, the basic ideas raised initially need to be dealt with and a shared vision formed about the change for planned change to make progress.  We can sometimes see change happening around us and react to it--positively, negatively, or neutrally.  It is usually more effective to be proactive about change and to develop a plan to make the continuous process improvements needed to make organizations more effective.

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